Compassionate Care Across North Wales

Cookie Policy

This policy explains what cookies are, how we use them on our website, and how you can manage your preferences.

Last updated: February 2026

Cymraeg: Mae'r polisi hwn ar gael yn Gymraeg ar gais. This policy is available in Welsh on request. Please email enquiries@accredilinkcare.co.uk.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, phone, or tablet when you visit a website. They are widely used to make websites work efficiently, to remember your preferences, and to provide information to the website owners about how the site is being used.

Cookies are not harmful. They cannot contain viruses, cannot access other information on your device, and cannot be used to identify you personally on their own. However, some cookies can be used to track your browsing behaviour across websites, which is why regulations require us to be transparent about how we use them.

This Cookie Policy applies to the website operated by Accredilink Community Response Taskforce at accredilinkcare.co.uk.

2. How We Use Cookies

We use cookies to ensure our website functions correctly, to improve your browsing experience, and to understand how visitors use our site so we can make improvements. We categorise the cookies we use into the following types:

Essential cookies (strictly necessary)

These cookies are required for the website to function properly. Without them, certain features of the website would not work. Essential cookies do not require your consent under UK privacy regulations, but we list them here for transparency.

CookiePurposeDuration
__next_*Framework cookies required for page loading and routingSession
cookie_consentRemembers your cookie consent preferences1 year
csrf_tokenSecurity token to prevent cross-site request forgery on formsSession

Analytics cookies (performance)

Analytics cookies help us understand how visitors interact with our website. They collect information about which pages are visited most often, how long visitors spend on each page, and whether visitors encounter any error messages. This information is aggregated and anonymised, meaning it cannot identify you personally.

We use this data to improve our website and ensure we are providing the information that people need. Analytics cookies are only set with your consent.

CookiePurposeDuration
_gaGoogle Analytics — distinguishes unique visitors by assigning a randomly generated number2 years
_ga_*Google Analytics 4 — used to maintain session state2 years
_gidGoogle Analytics — distinguishes users for aggregate analytics24 hours

Note: Google Analytics cookies are not currently active on this website. We may implement Google Analytics in the future to help us improve our services. If and when we do, we will update this policy and ensure analytics cookies are only set with your explicit consent.

Functional cookies

Functional cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function properly.

CookiePurposeDuration
theme_preferenceRemembers if you have selected a display preference (e.g. high contrast)1 year

3. Third-Party Cookies

Some cookies on our website may be set by third-party services that we use. We do not control these cookies and their use is governed by the privacy policies of those third parties. Third-party services that may set cookies on our website include:

  • Google Analytics: If implemented, Google Analytics will use cookies to collect anonymous usage statistics. You can learn more about Google's data practices at Google Privacy Policy. You can opt out of Google Analytics tracking across all websites by installing the Google Analytics Opt-out Browser Add-on.
  • Embedded maps: If we embed Google Maps or similar mapping services to show our location or coverage areas, these services may set their own cookies. We aim to use privacy-enhanced modes where available.
  • Social media: If we include social media sharing buttons or embeds, these platforms may set cookies when you interact with them. This includes platforms such as Facebook and Instagram.

We regularly review the third-party services we use and aim to minimise the number of third-party cookies set on our website.

4. How to Manage Cookies

You have several options for managing cookies:

Browser settings

Most web browsers allow you to control cookies through their settings. You can usually find these in the "Settings", "Preferences", or "Privacy" section of your browser. You can:

  • View what cookies are currently stored on your device
  • Delete all cookies or specific cookies
  • Block all cookies or cookies from specific websites
  • Set your browser to notify you when a cookie is being set
  • Set your browser to refuse third-party cookies while allowing first-party cookies

Here is how to manage cookies in the most common browsers:

On mobile devices

If you are using a mobile device, you can manage cookies through your device settings:

  • iOS (iPhone/iPad): Go to Settings > Safari > Privacy & Security to manage cookie preferences
  • Android: Open Chrome, tap the three-dot menu > Settings > Privacy and Security > Cookies

Impact of blocking cookies

Please be aware that if you choose to block or delete cookies, some features of our website may not work properly. Essential cookies are necessary for the basic functionality of the site, and blocking them may prevent you from using certain features such as contact forms.

5. Do Not Track

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not wish to be tracked. There is currently no industry standard for how websites should respond to DNT signals, but we respect your privacy preferences and aim to minimise tracking on our website regardless of DNT settings.

6. Consent

In accordance with UK privacy regulations (the Privacy and Electronic Communications Regulations 2003, as amended, and the UK GDPR), we:

  • Do not require consent for strictly necessary (essential) cookies, as they are needed for the website to function
  • Will ask for your explicit consent before setting any analytics, functional, or third-party cookies
  • Will make it easy for you to change or withdraw your consent at any time
  • Will not set non-essential cookies until you have given your consent

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in the law. The latest version will always be available on this page with the date of the last update shown at the top.

We recommend checking this page periodically to stay informed about how we use cookies. If we make significant changes, we will notify you through a prominent notice on the website.

8. More Information About Cookies

If you would like to learn more about cookies in general, you can visit the following resources:

9. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

You can also visit our contact page to get in touch. For more information about how we handle your personal data, please see our Privacy Policy.